Shipping Information
Product shipment typically takes 1-2 days for delivery. (Delivery time may be delayed due to Covid-19 restrictions.) Orders are processed and shipped Monday - Friday. Let us know how we can help you with any water care needs. We have a trained staff to take care of you and can walk you through it on the phone. If you need assistance text or call 303-296-7727, or email customercare@ihtspas.com or use our contact page.
Free Shipping on orders over $75
Free shipping is automatically calculated on the order total after any discounts are taken. Order must equal or exceed $75 to receive free shipping.
Our Promise
FAST, WELL-PACKED SHIPPING is our promise. Our many repeat customers tell us how much they like our service. You’ll notice the difference!
- We ship most orders (at least 95%) complete within two business days.
- We let you know right away if there’s a back-order and when to expect it.
- We ship all packages UPS.
- We use recycled packaging whenever possible.
- We can only ship orders within the U.S. at this time.
- Hazardous materials (chlorinating granules, brominating concentrate or tablets, spa shock, etc.) may require additional packaging, handling or shipping fees.